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Professional

HIGHLIGHTS OF EXPERTISE

  • Strategic Business Planning

  • International Market Awareness

  • Review & Development Programs

  • Contract Development

  • Negotiations

  • Coaching & Training Skills

  • Marketing Communications

  • Exceptional Customer Service

  • Team Building and Leadership







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NDG COMMUNICATIONS & CONSULTING

CHIEF EXECUTIVE OFFICER

(June 2012 to July 2016)

  • Functioned as a Principal Consultant for the development of open market programmes, as well as familiarised Executive Coaching to Leaders on Protocol Training and Business.

  • Efficiently developed the business model and brand; executed the marketing pitches of the brand, and presented the Judith Glaser 'Conversational Intelligence' model to the market.

  • Successfully managed all the consultants hired to undertake the consultant interactions; established over ten open market training programmes and created executive coaching material and plans.





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ANSA MCAL GROUP OF COMPANIES

GROUP CORPORATE

COMMUNICATIONS MANAGER

(Feb 2007 to Nov 2010)

  • Reported to the Group Chairman and CEO, interacted with over six thousand employees, across seven sectors, including subsidiaries in Miami, Barbados, Grenada, St. Kitts, and Guyana. Executed the communications, PR and CSR direction for each subsidiary under the Group umbrella.

  • Operated as a Group Communications Manager; arranged high-level business to Government negotiations in partner territories; supervised Corporate Brand for 60 subsidiary companies.



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PETROTRIN EAP SERVICES LIMITED

MARKETING COORDINATOR

(Nov 1999 to Nov 2006)

  • Proficiently planned proposals, prevention programmes, and represented PEAPSL to internal and external clients; liaised between external clients and PEAPSL, as well as consulted with PEAPSL client organisations on behavioural communication change messages.

  • Achieved customer satisfaction rates of 89-99%; produced communications strategies, implemented forty Community Outreach and Promotional Programmes to broaden Corporate Reach, as well as organised HIV/AIDS Awareness Programme for Petrotrin's 4000 employees.

  • Adroitly managed Corporate Image, Communications, and drafting of articles and briefs. Forged and strengthened long-term relationships with clientele of over 100, 000 persons.

  • Well- maintained Behavioural Risk Management Programmes for sale on the external market. Coordinated all the PEAPSL functions, seminars, workshops and the special events.

  • Increased the visibility of organization with client population and revenue stream from External business by 30%; represented the organization on local, regional and international HIV/AIDS.

Professional: Services
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TOBAGO REGIONAL HOSPITAL

REGISTERED NURSE


(April 1998 to May 1999)

  • Executed intra family communication, supported with the start-up of Tobago Learning Resource Centre, registered the Nurse-Port of Spain General Hospital.

  • Administered the patient care management according to Standard Nursing Practice, as well as prearranged various Patient Care Programmes post medical intervention.

  • Competently managed total patient care, patient medication regimes, delivered exceptional client service, and organised the Occupational Health Programme for inpatients.




Professional: Services
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